Overview
2GIG LTE or 3G cell radio module — adds cellular alarm reporting and Alarm.com (or dealer ADC / SecureNet / Telus) interactive services to a compatible GC2, GC3, or Edge panel.
Without reliable cellular reporting, remote arm/disarm and central station signals stop when phone lines or broadband fail. Match the exact module SKU to your panel model and dealer platform before truck roll.
At a Glance
| Specification | Details |
|---|---|
| Role | Cellular communicator for interactive services |
| Networks | 4G LTE or legacy 3G — carrier and dealer platform specific |
| Platforms | Alarm.com, ADC, SecureNet, Telus (Canada) — match SKU to account |
| Install | Internal module or approved mounting; antenna routing per manual |
| Supervision | Panel cell trouble; Alarm.com communication tests |
What This Device Does Well
Provides reliable supervised status at the panel and Alarm.com when installed, enrolled, and range-tested correctly.
Before You Service or Replace One
- ICCID and carrier — verify active SIM on correct network.
- Module-to-panel pairing — GC2 vs GC3 vs Edge slot compatibility.
- Antenna path — internal vs ANT5XL external routing.
- Dealer platform — Alarm.com activation tied to specific module SKU.
Official Sources
- 2GIG product page
- 2GIG Full Catalog English
- 10023748a x3 installandprogrammingguide
- 2GIG Edge Smart Home Manual 1
- 2GIG Edge User Guide 1
- 2GIG GC2 User Guide
- 2GIG GC2 User Guide FR
- 2GIG GC2 User Guide PO
- 2GIG GC2 User Guide SP
- 2GIG GC2 User Guide TU
Use official 2GIG PDFs and install guides for exact wiring, enrollment, and firmware — specifications vary by SKU and region.
Need more help with this model?
We have not published model-specific troubleshooting for the 2GIG 3G Cell Radio on Telus for Alarm.com (Canada) yet. The manufacturer's installation and user manuals are the most reliable source for wiring, programming, and trouble codes.