2GIG GC3 Control Panel

2GIG · Control Panels · Error codes · Troubleshooting · Compatibility · Installation · FAQs · Updated

On this page
  1. Overview
  2. Error Codes
  3. Troubleshooting
  4. Compatible Peripherals
  5. Installation Notes
  6. FAQs

Overview

The 2GIG GC3 is a 7-inch touchscreen all-in-one panel from Nortek's 2GIG line, sold through dealers and usually monitored with Alarm.com. It uses 2GIG's 345 MHz wireless sensors, has Z-Wave Plus for home automation, and reports through a plug-in GC3 cell radio.

GC3 vs GC3e

The GC3e adds support for 2GIG's encrypted eSeries sensors. Otherwise the two are operated and serviced the same way. The 2GIG Edge is 2GIG's newer panel.

At a glance

TypeAll-in-one touchscreen panel
Sensors2GIG 345 MHz; eSeries encrypted on the GC3e
CommunicationPlug-in GC3 LTE cell radio (dealer-activated)
AutomationZ-Wave Plus
Default codesInstaller 1561, master 1111

Error Codes

The GC3 reports troubles as on-screen alerts: sensor low battery, sensor supervision (not reporting), tamper, AC power loss, panel battery, and cellular communication. For the communication alerts specifically, see 2GIG cell radio problems; for sensors, see sensor low battery.

Troubleshooting

Cellular communication failure

Check whether the radio is an LTE model; 3G radios stopped working when carriers shut down 3G. GC3 radios are specific to the GC3 and to your dealer's platform (Alarm.com or another), so confirm both before ordering a GC3 LTE radio.

Weak signal

Panels in basements or metal-sided homes often struggle. The 2GIG-ANT5XL-GC3 attic antenna moves the antenna to a better spot.

Old wired sensors

Existing hardwired doors and windows can be brought onto a GC3 with a 2GIG takeover module, which turns wired zones into wireless ones the panel can learn. See the TAKE1 takeover module and takeover kit.

Compatible Peripherals

Installation Notes

  • Install the cell radio with the panel powered down, then have the dealer activate it on their platform.
  • Mount the panel centrally; it is also the wireless receiver for every sensor.
  • Change the installer and master codes from 1561 / 1111. See installer and master codes.

Open the manufacturer manual

FAQs

Will a GC2 cell radio work in a GC3?

No. GC2 and GC3 radios are different parts. Order the GC3 version for your service platform.

Do I need a dealer for a GC3?

For monitoring and app access, yes. Cell radios are activated on a dealer's platform account.